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This week the number of Publishers Clearing House customer service requests is much higher than usual.
Publishers Clearing House

Publishers Clearing House

www.pch.com
What is your customer experience with Publishers Clearing House?

Publishers Clearing House Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Publishers Clearing House has a 2.6 star rating from 539 customer reviews; 19% would likely recommend. Consumers are mostly neutral. Rating distribution shows about 55% unfavorable and 28% positive.

Key Takeaways for Future Customers

  • Check recent Publishers Clearing House reviews for reports of possible scam calls before responding.
  • Expect difficulty reaching live customer service and verify any payment requests independently.
  • Diversity of products and the website are cited as reasons people stay involved.

Negative Feedback / Risk Areas

  • Frequent reports of fraudulent prize calls and impersonation leading to customer complaints.
  • Problems contacting support, invalid phone/email contacts, and requests for payment during prize claims.
  • Reliability issues with site access and concerns about billing, refunds, subscriptions or auto-ship charges.

Positive Feedback

Reviewers value the ability to enter to win, the fun factor, and the variety of products and website features.

View full overview ›

Media from reviews

Publishers Clearing House - To Whom it may Concern: [PHONE_NUMBER]...
Publishers Clearing House - Check for a scam they said I won a truck and million dollarsPublishers Clearing House - They have called me 3 times in the past...Publishers Clearing House - I can not play gamesPublishers Clearing House - I received a fb message from supposedly...Publishers Clearing House - I received a fb message from supposedly... - Image 2Publishers Clearing House - PHC slots disappeared from Apple App Store
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
pch money phone number scam prize winner people tokens winnings
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Aida T Kwg
map-marker Los Angeles, California

Verify prize winning

I called and it went directly to this survey. Please, I would like to talk to customer service.

Please call me back. Someone called to say I won a prize. I wanted to report this incident to find out if it is true that I won a prize.

Please get back to me so I will know what to do. I want to verify that this isn't a scam.

Preferred solution: Verify the callers’s information about a price that I won and then instructed me to go to CVS or Walmart to collect the money

View full review
Deybra Chapman D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They have called me 3 times in the past...

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Publishers Clearing House - They have called me 3 times in the past...
Updated by user Jun 11, 2026

Reported the FAKE NEWS

Original review May 27, 2026

They have called me three times in the past two weeks, claiming I won millions and that I had to pay something to get the winnings brought to my door and set up some kind of account to get the first $50,000!

Pros:
  • People pretending to be them calling fake winners
Cons:
  • Real win would be great but very rare

Preferred solution: Stop the FAKE CALLS!!!

User's recommendation: Beware of fraudulent calls

View full review
Michael R Dxx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Louis, Missouri

I received a fb message from supposedly...

Publishers Clearing House - I received a fb message from supposedly...
Publishers Clearing House - I received a fb message from supposedly... - Image 2

I received a FB message from supposedly PCH about my winning money, and I believe I am being scammed by someone who poses as a representative agent of the federal government. I need to know if it's true or not, so if you would please get back to me and let me know ASAP what is going on with the money or if I'm being scammed. OK, thanks.

View full review
Ayele T Qth

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker The Bronx, New York

I can not play games

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Publishers Clearing House - I can not play games

I do not know what happened. It says maintenance.

Please help me.

What is going on? I just noticed, so is anybody able to help me out with what I have to do?

Pros:
  • I do know

Preferred solution: I do no I have still in pch game’s player

View full review
Patrick S Kvh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PHC slots disappeared from Apple App Store

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AI Highlights
  • After ten years of PCH Slots, the app is not in App Store.
  • I deleted and reinstalled the app due to issues, reached VIP elite, and hope it returns soon.
Publishers Clearing House - PHC slots disappeared from Apple App Store

After playing Publishers Clearing House Slots every day for over ten years, the app is not in the App Store. It wasn't working properly, so I decided to delete the app and reinstall it because I love this form of entertainment.

I'm totally shattered that the app is not in the Apple App Store library! I hope it works again ASAP. I made it to VIP Elite on PCH Slots!

I'm heartbroken. Patrick Skinner

Pros:
  • Its fun and gives me hope

Preferred solution: PCH Slots app back!!!!

View full review
1 comment
Guest

Have you ever WON? I have been participating with the games with the hope that I could win a prizes/money for 15 years with the claim "No purchase necessary to participate for the draws pch claiming.

I just found out that inorder to be a winner/s you must atleast pay a certain fee/monthly to qualify for these prizes and money they claim. What a joke!

Timothy H Qgc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashburn, Virginia

Check for a scam they said I won a truck and million dollars

Publishers Clearing House - Check for a scam they said I won a truck and million dollars

This phone number on WhatsApp said I won a truck and million dollars but have to pay 600 dollars to get it

View full review
Anonymous
map-marker Willet, New York

To Whom it may Concern: [PHONE_NUMBER]...

AI Highlights
  • Entering PCH on May 31st and hoping to be the next winner.
  • Contains placeholders for phone, email, and address.
Publishers Clearing House - To Whom it may Concern: [PHONE_NUMBER]...

To Whom it may Concern: [PHONE_NUMBER] Email [EMAIL_ADDRESS] My Name is [PERSON_NAME] of [STREET_ADDRESS]. [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA] [PHONE_NUMBER] [PHONE_NUMBER]

I am Entering Pch on May 31st.

2,026

It Would be a Answer to Prayer ,and Yes Please Let me the Next Winner.

Please and Thank you!! To Whom it May Concern: [PERSON_NAME]

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Alexandra M Lfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PCH "ALL PRIZES/WINNERS" page not working

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AI Highlights
  • PCH Rewards page shows technical difficulties and hasn’t displayed winners for 3 days.
  • I can’t tell if I’m a winner due to the page issue.
Publishers Clearing House - PCH ALL PRIZES/WINNERS page not working

PCH Rewards/All prizes and winners page is not showing winners for the last 3 days. They need to fix this.

I can't see if I'm a winner or not anymore.

It only says we are experiencing technical difficulties. It is fun to submit entries and use my reward points, but it's terrible when I can't see who the winners are for 3 days now in February 2026.

Cons:
  • No way to contact customer service for technical issues

Preferred solution: Tech support. Fix Rewards All Prizes page . As of now it says experiencing technical difficulties and is not showing any winners for 3 days.

View full review
Evelyn C Lyv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sumter, South Carolina

I am trying to reach someone to verify...

AI Highlights
  • Caller claimed a 5.5M prize and Silverado.
  • They asked for personal details and did not have the recipient's name, they'd call back.

I am trying to reach someone to verify a cell phone call I received from a [PERSON_NAME] who claimed to be a PCH representative. He indicated that he was calling to inform me of a 5.5-million-dollar prize with a new car (Silverado).

He appeared legitimate until he asked for my name, address, age, occupation, if I have any bills or if I have a bank account.

He did not ask for any bank name or account numbers. He did not have my name. but he said he would call me back once he had cleared up the misinformation about my name. I would have thought that he would have had my name on the application I supposed completed sometime last year.

He called me from the following number: [PHONE_NUMBER]. He also indicated that i could contact him at his personal number which is [PHONE_NUMBER] or [PHONE_NUMBER].

Can you check this out to let me know if this is a scam or is it legitimate? If this is not the correct department, please direct me to the appropriate person or department

[PERSON_NAME]

.

My name is [PERSON_NAME].

User's recommendation: Be aware of a possible PCH scam

View full review
1 comment
Guest

Let’s think with common sense here: a stranger calls you unexpectedly, tells you that you’ve won 5 million dollars, doesn’t have your basic info and asks for personal details and you truly don’t know if it’s a legitimate call? This has to be a troll post.

Michael L Iqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

My name is [PERSON_NAME]. I've had this...

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AI Highlights
  • Reported persistent calls pushing a $500 overdraft and a money pac scratch card to trigger $10,000.
  • Line hangs up when reporting to hotline.

My name is [PERSON_NAME].

I've had this guy called [PERSON_NAME] calling me persistently using your symbol demanding that I take out a $500 overdraft on my bank account and buy a money pac scratch card to activate a payment of $10,000 to my account. I know you don't utilize this procedure and I need to report this as a scam. The number he calls from is [PHONE_NUMBER]. He sounds like he has a domesticated hindi accent. I seem to recall this happening five years ago as well and he turned out to be a fired pch employee.

Id report this to 180******** but it hangs up *** soon as I connect.

Thank you

[PERSON_NAME]

503382****

[EMAIL_ADDRESS]

Preferred solution: Clarification that this guy was stopped

User's recommendation: Watch out for this guy.

View full review
Jason Lamar J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Redmond, Washington

Jason20% do not belong to me please don't do any business with that email

My apologies but my ride was not convinced you were real and she kept leaving locations... And kept telling me that you were not real and everyone else is saying that I'm dreaming and it's a scam..

I myself believe you were coming...

I'm homeless and My intentions are genuine.. but now I'm waiting for you to deliver,

Pros:
  • Real
Cons:
  • Factual

Preferred solution: Deliver product or service ordered

User's recommendation: Believe me PCH is real

View full review
Keyonei P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hello I as called and the male on the...

Updated by user Jun 08, 2026

Thanks

Original review Jun 08, 2026

Hello i was called and the male on the line called me on meet gmail stated i won 2.5 million and a new car. Is this real

Preferred solution: I would love to win for my children and family to have a house and car

View full review
Kenneth P Nrr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to know if I have a prize delivery.

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Not able to talk with someone. I need to know if I'm being scammed or not. Please contact me as soon as possible, please.

Preferred solution: Deliver product or service ordered

View full review
Elizabeth G Gik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Springfield, Virginia

I have received calls and voicemails...

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AI Highlights
  • Scam calls claim the user is a winner; logo seen on voicemail.
  • Website number appears invalid; user asks for confirmation and a callback.

I have received calls and voicemails that I am a winner - the last one even had your logo on it I think its fraud but my mom wants me to confirm. i tried to call the number on your website but it said invalid

Please tell me if its really you.

I habe multiple sclerosis so money would be so great.

You can call me atv757364****. and leave message

Thanks for all the people you make happy

View full review
Jason L Nhd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Florence, Oregon

Just want to verify a possible winning...

Just want to verify a possible winning for 3.9 million in a Mercedes two. Received a call with info regarding a win.

The representative gave me a list of numbers and account info that must be presented upon delivery of funds at my house by 12:00.

Is this a fraudulent scam or is it a real deal? Please confirm.

Preferred solution: A confirmation of actual winnings or turn in con artists

View full review
Mitchell B Gva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Bernardino, California

I'm calling to find out if I'm a winner I was notified that I had won an amount of money and that they were going to contact me today they've been trying to contact me for a little while I just found

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Updated by user Jun 09, 2026

Today it's on tick tock the social media platform I was contacted by *** he says he's a CEO of PCH and he wanted to speak with me on *** platform but I told him no that I wanted to stay on tiktok because that way he had to be honest or he could get kicked off with tiktok to be honest because he did not he asked me for my phone number I gave it to him but he did not call me and refuse to call me afterwards I feel a scam is being played now my question is anything from your company or not can I please have an answer

Original review Jun 05, 2026

I'm trying to find out if I'm a PCH winner I had someone from your company contact me today but I don't know if they're a scam artist for the real deal so can you please give me a call back I guess at *** my name is *** my email is b a d t o t h e b b o n e 4007 p.m.@gmail.com thank you

View full review

About

Related Companies

Pchlotto, PCHGames, PCHKeno

Summary

PCH is an American multi channel direct marketing company. PCH is an abbreviation that stands for Publishers Clearing House. Publishers Clearing House provides a huge number of magazines. The titles range from the latest to the classic ones: arts, entertainment, health, fitness, business, finance, kids, military, food and cooking, and so much more. Publishers Clearing House offers a risk free trial to its customers to be sure that they would like ot read this or that magazine. In addition, Publishers Clearing House provides its customers the possibility to play in PCH Lotto. Publishers Clearing House operates all over the United States and in Canada as well.

Publishers Clearing House reviews and complaints

Publishers Clearing House is ranked 61 out of 886 in PR and Marketing category

Area Served

USA, Canada, UK, Worldwide

Payment Methods

VISA

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