Not resolved

today on VIP on my scratch off I won500 and then it went to oops then I played again won500 dollars and it went oops again what's the deal

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Same thing happened to me twice

Second time i took a screenshot

And they still dont plan on giving me any money

Just tokens

Straight scam.

Now the scratchoff is no longer available on the app.


The same thing happened to me on the same day. I contacted PCH customer service and just today received a response.

I was told I actually didn't win $500 but I won tokens.

I sent them a copy of the screen shot that stated $500 but still they won't pay out. Other people won smaller amounts that day with no problem but those who won $500 were told we didn't win.