The fact is I ordered twice , first order had to wait 3 weeks just to ship then 4 to arrive. First shipment...had Chinese made cheep none workable items they were like Cracker --Jack box bad.
Cheep items that were suppose to do a days work...they were designed bad and did no work. 2nd order-- I ordered A book , DVD. again it took 3 weeks to ship but after I ordered the next day a random item not chosen by me was in my shopping cart and told them I didn't chose this item. I was as clear as could be about it and look forward to my order arriving but please remove this random item....as I get pop-up reminders it is still in my shopping cart.
Well they responded and I even told them again plainly what the issue was. They heard : Cancel everything---still haven't received items--truly ordered...they did refund the purchase amount...never asked for that , but their help is final.
To hard to deal with---never order anything is the best way to go , who has time to play all those mindless games all day. The worst part--you never win the money.
Product or Service Mentioned: Publishers Clearing House Customer Care.
Reason of review: Order processing issue.
Preferred solution: Don't be so greedy , customer service not understanding English..