Contact Information

Publishers Clearing House Phone Numbers

Toll-Free Number:

  • (800) 459-4724 Billing, Order Concerns and Sweepstakes Inquiries

General Questions:

  • (800) 459-4724 Billing, Order Concerns and Sweepstakes Inquiries

Sweepstakes Scams:

  • (800) 392-4190

Website/technical Issues:

  • (800) 476-4724
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Publishers Clearing House Chat:

Publishers Clearing House Email:

Corporate Office Address:

Publishers Clearing House
300 Jericho Quadrangle #300
Jericho, New York 11753
United States

Other Info:

Monday - Friday, 8:30 a.m. - 8:30 p.m. Eastern Time.



2 Oliver Street Suite 700

Boston, MA 02109


111 West Illinois Street

Chicago, IL 60654

New York City

915 Broadway, 15th Floor

New York, NY 10010


66 Pearl Street, Suite 300

Portland, ME 04101

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Summary of Publishers Clearing House Customer Service Calls

04:20 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Publishers Clearing House to Ask about:

Payments and Charges Question:

  • “Pay my bill”
  • “Magazine payment”
  • “To pay my bills”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Cancellation of orders”
  • “I did not order the (3l new order's please canceli have only 1 order i received that i order & that is the cat oven mitten please cancel those order (3) order's thank you”

Request for Information Question:

  • “Question on cashi g gift cards”
  • “How to pay and order”
  • “How can i update all my old emails addresses” , Review #1274403

Account Question:

  • “Cant create password”
  • “Im trying to pay on my account with a netdpend card my son gave me as a gift which has his name on it, unfortunately it eill not let me”
  • “I need account ID number”

Product/ Service Question:

  • “I did not order anyting”
  • “You said that you didn’t need to buy anything but will not accept my entry if I do not”
  • “My Email was due to the phone broke. Now lam playing without status or my points.l Started 7/9/17.”

Return/ Replace Question:

  • “Changing my email address” , Review # 1577805
  • “I would like to know why I have to prepay for my orders when I have ordered and paid for order on the 3rd of the following month .I also bought a solo beard trimmer. The head came off while changing the guide is there a warranty on this product.”
  • “Return ordef”

Cards Question:

  • “There is three orders made on my debit card on the eighteen and I only made on is this a scam”
  • “I win a 1,000,000 an got a netspend card but they was noting on it”
  • “Some one contacted me on messenger said i need to buy iturns card for a 100 bucks to get my code to win 80.000.00 bucks and new car”

Shipping and Delivery Question:

  • “Didn't get check was stolen”
  • “I think I have the wrong delivery”
  • “My last order not deliverd(Payed in full)Betty Boop bag,and portable radio)”

Refund Question:

  • “Received a refund check today. What is this regarding???”
  • “Refund check”

Staff Question:

  • “Need customer service”
  • “Theft of service and harassment and mental anguish”

Other Question:

  • “Complete final step”
  • “Receipt of incorrect item in shipment” , Review # 1687323
  • “Check into winning”

Publishers Clearing House Rating Stats

2.5 out of 5 stars
based on 497 reviews
See all 1442 reviews

Rating trend


Publishers Clearing House Terms of Service
Publishers Clearing House Privacy Policy
Top Publishers Clearing House Services

Customer Care, Shipping Service, Advertisement

Top Publishers Clearing House Products

Sweepstakes, Game, Website

Publishers Clearing House Pros and Cons

Pros: No comment, Fun of playing, Frustrating, Being able to participate, All the fun

Cons: Unethical, False claims of winning, Ability to enter to win, Way too many ads attached to games, Scams

Related Companies

Pchlotto, Pchgames, PCHKeno, PCHBingo


PCH is an American multi channel direct marketing company. PCH is an abbreviation that stands for Publishers Clearing House. Publishers Clearing House provides a huge number of magazines. The titles range from the latest to the classic ones: arts, entertainment, health, fitness, business, finance, kids, military, food and cooking, and so much more. Publishers Clearing House offers a risk free trial to its customers to be sure that they would like ot read this or that magazine. In addition, Publishers Clearing House provides its customers the possibility to play in PCH Lotto. Publishers Clearing House operates all over the United States and in Canada as well.

Publishers Clearing House reviews and complaints

Publishers Clearing House is ranked 19 out of 395 in PR and Marketing category

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