Publishers Clearing House Phone Numbers and Emails

Toll-Free Number:

  • (800) 459-4724
    Billing, Order Concerns and Sweepstakes Inquiries
Send Message

Report Fraud:

  • (800) 392-4190
    Sweepstakes Scams

Legal:

  • (516) 883-5432

Media:

  • (516) 944-2666

Technical Support:

  • (800) 476-4724
    Website/technical Issues

Publishers Clearing House Emails:

Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
pchservice@pchmail.com
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More phone numbers and emails Less phone numbers and emails

How to Contact Publishers Clearing House Customer Service?

Most Popular Number:

(800) 459-4724
Billing, Order Concerns and Sweepstakes Inquiries
Total calls: 1 263 Issues resolved: 89 Last call: Mar 18, 2024

What Is the Publishers Clearing House Customer Service Phone Number?

Members can refer to various dedicated phone numbers to contact Publishers Clearing House customer service. For billing, order concerns, and sweepstakes inquiries, use the toll-free Publishers Clearing House phone number 1-800-459-4724. To report fraud or sweepstakes scams, a separate Pch customer service phone number is 1-800-392-4190.
If you have legal-related inquiries, use the Publisher Clearing House phone number 1-516-883-5432. For technical support regarding website or technical issues, the dedicated line is 1-800-476-4724. These distinct phone numbers cater to different aspects of customer interaction, ensuring that individuals can receive specialized assistance based on their specific needs, whether related to orders, fraud prevention, legal matters, or technical support for the Publishers Clearing House website.

What Are Publishers Clearing House Customer Care Business Hours?

Publishers Clearing House customer care operates Monday through Friday from 8:30 AM to 11 PM EST and on Saturdays from 8:30 AM to 5 PM EST. This schedule provides customers with a broad time frame to seek assistance for various inquiries, including billing, order concerns, sweepstakes inquiries, and technical support. The extended weekday hours accommodate those requiring support after typical business hours, ensuring accessibility and responsiveness to various schedules. Whether it's a weekday evening or a Saturday afternoon, customers can reach out during these specified hours for dedicated assistance from Publishers Clearing House customer care.

How Do I Contact Publishers Clearing House Customer Support via the Website?

Publishers Clearing House customer support assists its official website. To do so, visit the "Contact Us" section on the Publishers Clearing House website. You will find various options, including mail, email, and phone calls there. Choose the appropriate category for specific inquiries related to Account Access, ordering a magazine, missing deliveries, canceling an account, or refunding a charge. Whether you prefer traditional correspondence or digital communication, the options cater to different preferences. This online platform ensures that customers can quickly initiate contact and select the method that best suits their needs when addressing specific concerns or seeking information from Publishers Clearing House customer support.

Can I Email Publishers Clearing House Support?

Users can email Publishers Clearing House support using the different Public Clearing House emails. For general customer service inquiries, you can email chservice@pchmail.com, and if you have privacy-related concerns or want to manage your privacy choices, use privacychoices@cc.pch.com. Similarly, you can use another email option at pchservice@pchmail.com to know about general customer service inquiries. However, the appropriate email address for copyright-related questions or issues is copyright@pch.com. Utilizing the specific Publishers Clearing House address ensures that your queries are directed to the relevant departments within Publishers Clearing House, allowing for efficient and targeted communication based on the nature of your concern.

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Contact Information

Publishers Clearing House Website:

Publishers Clearing House Help Center:

Corporate Office Address:

Publishers Clearing House LLC
300 Jericho Quadrangle #300
Jericho, New York 11753
United States

Other Info (opening hours):


Hours:

Monday - Friday: 8:30 a.m. - 8:30 p.m. (ET)


LOCATIONS:

Boston

2 Oliver Street Suite 700

Boston, MA 02109

Chicago

111 West Illinois Street

Chicago, IL 60654

New York City

915 Broadway, 15th Floor

New York, NY 10010

Portland

66 Pearl Street, Suite 300

Portland, ME 04101

More contact details

Fax:

+1(516) 883-5769

Publishers Clearing House Rating Based on 800 Reviews

Rating details

2.4
more details
Website
Customer service
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

How Good is Publishers Clearing House's Customer Service?

Abagale Pio
Abagale Pio
Feels Disappointed | Mar 03, 2024

Place and order and hard to reach when a problem. Never know when order will be received and terrible customer service. Shipping & handling make prices too high.

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Assata Tkq
Assata Tkq
Feels Satisfied | Feb 02, 2024

The lady i talked to was very nice and very helpful!

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Montia Tfc
Montia Tfc
Feels Disappointed | Feb 01, 2024

It was hard but I managed to understand her. Tho I was left with no clearance as to how to return this item I do not want :/

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Shealee Nle
Shealee Nle
Feels Satisfied | Jan 19, 2024

I was still out of the money

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Sheryl Obo
Sheryl Obo
Feels Disappointed | Dec 13, 2023

I called to make a payment, but the first time it wouldn’t go through so the second time I got through

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Lenville Jts
Lenville Jts
Feels Disappointed | Dec 06, 2023

They need to have a clear website option for reporting fraud calls using PCH as their scam to get your Customer’s account information and money.

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Summary of Publishers Clearing House Customer Service Calls

1.9K TOTAL
CALLS
04:30 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Publishers Clearing House?

Payments and Charges Question:

  • “Pay my bill”
  • “Possible fraud”
  • “Fraud”

Request for Information Question:

  • “Check status of my Winnings”
  • “Was calling to ask about if I should be paying money?”
  • “Wife received a check need to know if scam or not”

Product/ Service Question:

  • “Quality”
  • “I received a phone call and it was told to ask for Tom Sloan”
  • “I've got a lady saying she works for pch her name is Daniela lam and she's telling me that I'm second winner of the 1 million dollars plus 7000 thousand a week for life she's saying that I've got to pay some FeDex to deliver my prize winnings to mI'w”

Shipping and Delivery Question:

  • “Order not received but bill received”
  • “Did not receive product I ordered but did receive bill”
  • “Received unwanted package”

Activation/ Cancellation Question:

  • “Cancel automatic deliveries”
  • “To cancel monthly CDS”
  • “Activate my code sp482”

Return/ Replace Question:

  • “To return an item ordered and pay for a second item choose to keep”
  • “I returned a package and have not received any response yet. I also have other's I want to return”
  • “Return item and pay one”

Account Question:

  • “Account”
  • “Want to know what my balance is”
  • “Account balance”

Cards Question:

  • “I had a scammer call me on a private line to inform me that I won 2.5 million dollars. He wanted me to purchase a green dot gift card for $270.00.”
  • “Seeking alternate entry info as as a card needed was accidentally destroyed”
  • “I just got a call from Bradley Jones saying I won publishers clearing house and the tile will be here tomorrow. And he wants me to go get one vanilla prepaid card for $60 is this a fraud?”

Refund Question:

  • “I was told I have won. They shown me the proof. I don't have the money for all these so called fees. I want the money I have already paid given back to me. I don't want the prizes. I just want my money back”
  • “I have a refund Check and want to make sure it's not a scam”
  • “Victim of identity theft and refund of my money”

Staff Question:

  • “Rude call from employee”
  • “Need customer service”
  • “Theft of service and harassment and mental anguish”

Website/ Application Question:

  • “Did two purchases on publishers clearing House sites one for a tool kit and one for a dash cam and did not receive either of them and was charged for both of them”

Other Question:

  • “I want to know answer”
  • “Check Scam”
  • “Am I dealing with a scam?”

About

Related Companies

Pchlotto, PCHGames, PCHKeno, PCHBingo

Summary

PCH is an American multi channel direct marketing company. PCH is an abbreviation that stands for Publishers Clearing House. Publishers Clearing House provides a huge number of magazines. The titles range from the latest to the classic ones: arts, entertainment, health, fitness, business, finance, kids, military, food and cooking, and so much more. Publishers Clearing House offers a risk free trial to its customers to be sure that they would like ot read this or that magazine. In addition, Publishers Clearing House provides its customers the possibility to play in PCH Lotto. Publishers Clearing House operates all over the United States and in Canada as well.

Publishers Clearing House reviews and complaints

Publishers Clearing House is ranked 53 out of 952 in PR and Marketing category

Area Served

USA, Canada, UK, Worldwide

Payment Methods

VISA

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