Contact Publishers Clearing House Customer Service
Publishers Clearing House Phone Numbers and Emails
Toll-Free Number:
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(800) 459-4724Billing, Order Concerns and Sweepstakes Inquiries
Report Fraud:
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(800) 392-4190Sweepstakes Scams
Legal:
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(516) 883-5432
Media:
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(516) 944-2666
Publishers Clearing House Emails:
Publishers Clearing House Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Publishers Clearing House Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Publishers Clearing House is 8004594724. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 63% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Publishers Clearing House may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Publishers Clearing House Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Publishers Clearing House is 8004594724. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 63% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Publishers Clearing House may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call Publishers Clearing House mainly because of request for information, product/ service, payments and charges.
32% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Publishers Clearing House is pchservice@pchmail.com. 87% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Publishers Clearing House Website:
Publishers Clearing House Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:30 a.m. - 8:30 p.m. (ET)
LOCATIONS:
Boston
2 Oliver Street Suite 700
Boston, MA 02109
Chicago
111 West Illinois Street
Chicago, IL 60654
New York City
915 Broadway, 15th Floor
New York, NY 10010
Portland
66 Pearl Street, Suite 300
Portland, ME 04101
Fax:
How Good is Publishers Clearing House's Customer Service?
Summary of Publishers Clearing House Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Publishers Clearing House?
Payments and Charges Question:
- “Fraudulent claims”
- “Possible fraud”
- “Paid for product, never received, check cleared bank 11/18/2024”
Request for Information Question:
- “Questions about winning prizes”
- “Williams a gentleman by the name of William Smith has contacted me telling me that Dave check the database and I was a winner and he told me he wanted my full name and address so they would check up on our database to know if you're eligible for the”
- “Need to find out if I'm a winner. Got a phone call from a John Goodman saying I'll be receiving $5000 monthly for the rest of my life. Need to know if he works with PCH please contact me back ASAP. He's requesting money to validate my winnings.”
Product/ Service Question:
- “Technical issue”
- “The game website is not supported for my answer”
- “Techicak issues with PCH+ spp”
Shipping and Delivery Question:
- “You sent me the wrong item”
- “Failure of PKG delivery”
- “Item not received”
Account Question:
- “To verify winning satus”
- “Verify winnings or scam”
- “Locked out of PCH”
Return/ Replace Question:
- “Change of mailing address”
- “Return item”
- “Why my customer ID changed”
Activation/ Cancellation Question:
- “Cancel auto pay from checking account”
- “Cancel an order”
- “Cancel automatic deliveries”
Cards Question:
- “New visa card”
- “I had a scammer call me on a private line to inform me that I won 2.5 million dollars. He wanted me to purchase a green dot gift card for $270.00.”
- “Seeking alternate entry info as as a card needed was accidentally destroyed”
Refund Question:
- “Refund my strawberry plants died.bacause u sent them in may .its a hundred here in az in may .i put them in a toosy turvy in my car port and onlt two plants survived”
- “You are taking my state taxe refund and i don't owe you any money”
- “I was told I have won. They shown me the proof. I don't have the money for all these so called fees. I want the money I have already paid given back to me. I don't want the prizes. I just want my money back”
Website/ Application Question:
- “I have been accumulating enteries for the R V 200000 give away....my enteries on the one app have just disappeared.. that i have accumulated.”
- “Did two purchases on publishers clearing House sites one for a tool kit and one for a dash cam and did not receive either of them and was charged for both of them”
- “Have lots of trouble with the app for publishers clearing House it just won't do anything when you double tap or anything”
Staff Question:
- “Rude call from employee”
- “Need customer service”
- “Theft of service and harassment and mental anguish”
Other Question:
- “I think I’ve been scammed out of 44000+dollars by someone claiming to be Tom Monroe”
- “Enquire about being a successful winner”
- “Someone keeps calling me saying that I am a winning at clear hou”
Compare Publishers Clearing House Customer Service To
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