Contact Publishers Clearing House Customer Service
How to Reach a Person at Publishers Clearing House
Toll-Free Number:
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1-800-459-4724Billing, Order Concerns and Sweepstakes Inquiries
Report Fraud:
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1-800-392-4190Sweepstakes Scams
Legal:
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1-516-883-5432
Media:
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1-516-944-2666
Legal:
Media:
Publishers Clearing House Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Publishers Clearing House Phone Number | 1 (800) 459-4724 |
| Average Hold Time | 00:02:04 |
| Average Calls duration | 4 minutes |
| Most Popular Publishers Clearing House Email Address | pchservice@pchmail.com |
| Publishers Clearing House Live Agent Availability | 47% of callers successfully reach a real person |
| Issue Resolution Rate | Low (22% reported full resolution) |
| Publishers Clearing House Customer Service Rating | 3.8 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 84% phone, 16% email |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Publishers Clearing House | First and last name, address or zip code or email |
Contact Information
Publishers Clearing House Website:
Publishers Clearing House Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:30 a.m. - 8:30 p.m. (ET)
LOCATIONS:
Boston
2 Oliver Street Suite 700
Boston, MA 02109
Chicago
111 West Illinois Street
Chicago, IL 60654
New York City
915 Broadway, 15th Floor
New York, NY 10010
Portland
66 Pearl Street, Suite 300
Portland, ME 04101
Fax:
Summary of Publishers Clearing House Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Compare Publishers Clearing House Customer Service To
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