Boerne, Texas
Not resolved
0 comments

Ordered Southern Living before January of 2015. Was never sent a bill and never received a magazine.

I sent an e-mail to PCH but never heard back. I thought this to mean that they never received my order. On 02/06/15 I received in the mail a bill for this magazine that my bill was past due.

It stated that if they did not receive my "payment by 03/05/15 to avoid further collection activity!" Their words not mine. I did call PCH and ask why they would proceed with this action as this was the first that I had heard from them and had yet to receive the product.

Reason of review: Poor customer service.

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