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21 comments

I don't mind the games, but the constant advertising of items that are basically cheaper elsewhere is annoying. What really gets me is their claims of 50% off etc.

and that the prices are reflected, but they appear to be the same price as originally. They obviously make their money with the high shipping fees. They charge shipping fees on each item even if combined in the shipping of another item. Their shipping rates average a $1.00 higher than standard shipping costs, sometimes even more so.

So my advice is to be alert to what you buy. They do stand behind their products though, so that's good especially with the live plants, since most of them arrive dead.

Reason of review: Pricing issue.

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Guest

Bought tubes of super glue. The tips were solid plastic right down to the threaded cap.

Total waste of money. Turns out BigY had same style tubes for $2.99 and no $5.00 shipping fee on top of it.

Bought yellow lilac plant, never grew, Called about it, they had additional horticultural charge to replace them. I should have asked for refund and reordered them later.

Guest

Amazon is much cheaper on price as and s & h

Guest

They charge an additional 45% of the advertised price for shipping and handling. Of course, you have to pay sales tax on the total, too.

I have only purchased gift items I haven't been able to find elsewhere. I just ordered something a week ago and it still hasn't been shipped. This will be my last order.

They say you pay a lot less than prices elsewhere, but after their shipping charges, you pay a lot more. Plus, they don't give any way to check on the status of your purchase.

Guest

In my opinion, the quality of some of their products looks substandard. Regarding shipping costs, like they say, elsewhere I can get better fees and even free shipping for similar products. I don't think I'll buy any more from them.

Guest
reply icon Replying to comment of Guest-1999626

What I received with my last purchase was great quality. It was a gift and was perfect.

I just hate paying their outrageous shipping and handling fees. So, after I receive what I ordered a week ago, I will stop ordering from them.

I had hoped to receive it by the end of this week, but who knows at this point. No idea of the status.

Guest

Way too high and too slow!

Barb M Wyq

So true. I bought a pendant necklace for $5.99 and was charged $9.95 shipping handling. It was a small package and very light, regular necklace with a small cardboard box, not even a nice necklace container.

Averly Aob
reply icon Replying to comment of Barb M Wyq

Shipping rates are very high-some the same or more than the cost of an item being purchased, shipping time is slow, and the 50% off is false. The products received are OK and nice once it is received.

Toooooooo much daily advertising and toooooooooo many mailings from them.

Usually you are included in the NEXT winning drawing and never seem to be notified about any current winning drawings. If one does enter their contests and read everything they send, it will probably be a full time job doing so.

Guest

I too, love some of the items sold but the shipping and handling are very high. The deal turns out to be more expensive than the retail cost.

Guest

pissed consumer 0241532**** use-2-b-5-payments per item,now they ball it together charge late fees or turn in-4-collection

Guest

I agree!

Guest

bought $80 of stuff charged $140 unreal charges

Guest

50% off you never get it they bill you 100% plus very high shipping handling fee's i ordered something buy one get one free i receive one item several times or some stealing all my mail

Guest

Their shipping charges are out of control. Bought necklace from the outlet page 12.95, by the time shipping and handling got added on the outlet price ended up costing me 20.38.

So beware.

I wish they would expand the window to return things, 14 days is not a lot of time with life happening. They do right with plant refunds.

Guest

Whatever cost of item is take that figure and cut it in half then add that amount to the item cost and that's what you will pay. Ship and handle cost makes item overpriced is why I order very little

Guest

I worked for the US Postal Service for over twenty years and I surely bought items from PCH for several years...

Every order I noticed the over the norm for shipping & handling charges...They surely need to be investgated by

the US Postal Service and the Truth in charging committee if there is such a committee.

Barb M Wyq
reply icon Replying to comment of Guest-1413214

Yes, I agree that an investigation should be made by the post office.

Guest

shipping and handling is way to high and there gifts say they are FREE yet they will charge a shipping and handling fee which is more than the free gift is worth. So no feebees from PCH

Barb M Wyq
reply icon Replying to comment of Guest-1350802

Yes....and what if you donโ€™t want their freebie...then you have to pay return charges...

Guest

I agree, their items are of very low quality, they also say that your oldest bill gets paid first when you make a payment not true they didn't apply my payment that way and then they sent me, email after email saying my account was past due even after the payment was made. I ended up making double payments two months because of their mistake and their shipping and handling is way too expensive!!!

I will never buy from them again!!!!

Even if by some miracle I won something. Which in 20+ years of playing I never have.

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